At Auraya Luxury, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services.

1. Information We Collect

When you shop with us, we may collect the following information:

  • Your name, email address, phone number, and shipping/billing address.
  • Payment details (processed securely through trusted payment gateways).
  • Order history and preferences.
  • Basic device and browsing information (cookies, IP address, etc.) to improve your shopping experience.

2. How We Use Your Information

We use the information collected for:

  • Processing and delivering your orders.
  • Sending order updates, confirmations, and customer support responses.
  • Providing personalized offers, promotions, and recommendations.
  • Improving our website, products, and customer service.
  • Meeting legal, regulatory, or fraud-prevention requirements.

3. Data Security

  • All payment transactions are processed through secure, verified gateways.
  • We do not store or share your card/payment details.
  • We use industry-standard measures to protect your personal information from unauthorized access, misuse, or disclosure.

4. Sharing of Information

We respect your privacy and do not sell or rent your personal information. However, we may share information only with:

  • Trusted third-party service providers (couriers, payment processors, marketing tools) necessary to fulfill your order.
  • Legal authorities, if required by law.

5. Cookies

Our website uses cookies to:

  • Remember your preferences and cart details.
  • Improve website performance and user experience.
  • Show relevant offers or ads (if applicable).
    You may disable cookies in your browser settings, but some features of our site may not function properly.

6. Your Rights

As a customer, you have the right to:

  • Access, update, or correct your personal information.
  • Opt out of marketing emails or SMS by using the unsubscribe link or contacting us directly.
  • Request deletion of your personal data (subject to legal and business obligations).

7. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

8. Contact Us

For any questions about this Privacy Policy or your personal information, please contact us at:
📧 [Your business email]
📱 [Your WhatsApp/phone number]